Q1, Are you a trade company or manufacturer?
A: We are a professional Shenzhen manufacturer. Your visit will be warmly welcomed any.
Q2,What is your sample policy?
A: Free samples could be provided for common fiber optic devices, but the customers have to pay the courier cost.
Q3, Can you produce according to the samples or drawing?
A: Yes, we can produce by your samples or technical drawings. We also can design and open the mold for you
Q4, Do you test all your goods before delivery?
A: Yes, all goods are 100% tested before final packing and delivery.
Test reports will be provided if necessary.
Q5, What is your delivery time?
A: Generally, it will take 3-7 days after deposit payment.
The specific delivery time depends on the items and the order quantity.
Q6,What is the warranty?
A: Usually 3 years warranty can be provided for all passive products.
1 year warranty for the active devices.
Q7, How can we pay?
A: TT, L/C, Western Union, Money Gram, Paypal,etc are optional.
Q8, What is the payment term?
A: Usually, TT 30% as deposit and the balance can be paid after confirmation on quality.
Better payment terms can be provided after one year cooperation.
Q9, How do you assure the long-term business and keep good partnership?
A: Firstly, we keep persistent improvement to make better quality products and provide better service while maintain the competitive prices to ensure the customers’ benefit.
Besides, we respect every customer as our friends and appreciate for every small or big order.